FAQ · Ponce, Puerto Rico
Questions, answered
Everything you'd want to know before your Free First Consultation. Can't find it here? Message us on WhatsApp.
Frequently asked questions
What happens during my Free First Consultation?
You'll meet with our medical team to talk through your goals, undergo a multispectral skin analysis, and receive a personalized plan — at no cost and with no obligation to book anything afterward.
Do I need an appointment, or can I walk in?
We recommend booking ahead so we can set aside enough time for your consultation. You can book online or reach us on WhatsApp and we'll confirm a time that works for you.
Is the first visit really free?
Yes. The Free First Consultation has no cost and no obligation — you're welcome to take your personalized plan home and decide in your own time.
Do you offer financing or payment plans?
We do not currently offer financing. Pricing for any recommended treatment is shared after your consultation.
Are treatments medically supervised?
Yes. Treatments such as injectables, IV therapy and NAD+ are performed only after a medical evaluation and under medical supervision.
Where is the clinic located?
We're at Calle Ferrocarril, Barrio Primero, Ponce, Puerto Rico. You'll find the map and directions on our Contact page.
What are your hours?
Monday to Friday 9:00 AM – 6:00 PM, Saturday 10:00 AM – 4:00 PM, and Sunday we're closed.
How can I reach you with another question?
Message us on WhatsApp or email us — we're happy to help before you book.